Reporting Battlefield 4 Player TentedHippo

[TentedHippo]

Players In Game Name TentedHippo

Which Game? Battlefield 4

Which Server? BF4 [TBG] 60HZ | NAVAL STRIKE + WATER MAPS | TBGclan.com

What is your in game name? TentedHippo

Date and time approximately 11:30 pst 22/05/02

Offense committed ?

Additional comments I am not able to play on any PC server. Just bought game on a Steam sale. I am getting no error code no reason just constantly kicked. Can't even spectate.

 

[Irish]

You probably need to update punkbuster.

https://help.ea.com/ca/help/battlefield/punkbuster-bans-kicks-troubleshooting/#installing-updating

 

[TentedHippo]

You probably need to update punkbuster.

https://help.ea.com/ca/help/battlefield/punkbuster-bans-kicks-troubleshooting/#installing-updating

Yeah, any other ideas? even moved files into sys32 ect. It's been a month since I opened the ticket with PB "support" and EA is even less helpful than they are. So thank you for responding.

 

[Irish]

What files specifically did you move?

 

[TentedHippo]

What files specifically did you move?

PnkBstA.exe and PnkBstrB.exe it was part of some troubleshooting FAQ out there.

 

[Irish]

This the first time you've ever played this game?

 

[TentedHippo]

I played quite a bit on PS3 and Box360 quite a few years ago. Not stellar but I enjoyed myself.

 

[Irish]

We will dive into this when we have a free minute.

Sit tight.

 

[TentedHippo]

We will dive into this when we have a free minute.

Sit tight.

Thanks catch up with you later.

 

[Irish]

Also, try launching the game from Battlelog.com

It will give us a more detailed message of the error.

 

[TentedHippo]

Also, try launching the game from Battlelog.com

It will give us a more detailed message of the error.

Good deal. Finally have something I can work with:
Error

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'tentedhippo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe initialization failed

 

[Irish]

Completely Uninstall punkbuster and reinstall to default. Moving the files screwed up the program.

 

[TentedHippo]

Completely Uninstall punkbuster and reinstall to default. Moving the files screwed up the program.

Subtle difference but here it is now :
Error

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'tentedhippo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe

 

[TentedHippo]

Subtle difference but here it is now :
Error

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'tentedhippo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe

oddly when I use pbsvc.exe to test the install it goes looking in the sys32 folder for PnkBstrA and PnkBstrB but never finds them and fails the test