Chicago datacenter issue read here

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Matt-aka-FAST

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I'll just copy and paste so you are informed. All the notifications that we received. Parts get old, these things happen just need to be patient. Thanks

Re: Router reboot
Aug 10 2015 05:22:39 PM PT Our Chicago router has crashed twice today, leading to several minutes of downtime on each occasion. We are relatively certain that this is a hardware problem with one of the CPUs in the router and we have asked our hardware vendor for a replacement.

Uptime is very important to us. For the time being, in order to make sure that services will not have further unscheduled interruptions, we will be reactivating our old router in Chicago and moving our Internap connections back over to it, taking the new one offline entirely until its faulty CPU has been replaced. This will cause another brief interruption for your services sometime this evening, but it should be shorter than the others.
Router reboot
Aug 09 2015 12:56:25 AM PT A short time ago, our Chicago router crashed and was rebooted by a watchdog system that we have running. This led to several minutes of connectivity loss for this location.

The cause for this is likely the same as prior Chicago router reboots -- making it a probable hardware issue. We will be investigating and following up with our hardware vendor.

Update @ Aug 10th, 3:32pm CDT: This happened again a short while ago.

We are working on getting a new part delivered from our hardware vendor as quickly as possible.
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Yea thanks for the info. Two server down events since I was playing, real bummer when you're in the thick of it.
 
I'll update as I get more info. Probably another new message on the way

Update @ 9:17pm CDT: We are still waiting for the facility to move us back to our old router. In the meantime, the new router has crashed again.

We are continuing to wait, so we can get back onto the stable router.
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Update @ 10:23pm CDT: We continue to wait anxiously for the facility to get around to doing the critically important work of switching us back to our backup router. The broken router has again crashed, just now.
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That's the crash that took place 5 mins ago
 
Our provider is using their old router. They will bring new one back online once they have done some test.
 
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