What would you have done?

[Mash200]

So, listening to the news yesterday afternoon and heard this story involving a London Ontario Tim Hortons and a guy having an asthma attack. I've posted a link to the CBC news story with the details.

Short version - Guy starts having an asthma attack and goes inside a tim hortons, asking to use the phone to call 911. He's directed to use a payphone instead by an employee. In the end a customer uses their cell phone to call paramedics.

Link Here

Anyway, what would you have done as that employee?? I personally would have called 911 for the fellow. My understanding is there is some policy at TH regarding the use of company telephones and patrons. Ok... but what about common sense? Someone is in distress and yet you "direct" them to a payphone? Really?!? WTF.

 

[MacN8r]

Called 911. I can't believe there was any question about this by the business.

 

[RainMotorsports]

Heres the key peice and there is nothing from the person/friend to confirm or deny:

Tim Hortons said the teen did ask to use the phone but didn't say he was in distress.

It was only when an employee went to get a manager that Wolfe indicated he was having trouble breathing.

It really depends on how he was when he walked through the door. If the employee really did not see the symptoms of a medical emergency and the person did not state it until after the initial request then they were following normal procedures. Obviously the company and the employee are going to cover their asses and say what the article says. People walk through the door asking to use the phone all the time and the words "Its an emergency" have no meaning to some people (as in they say that just to get a hold of the phone when its not.).

There is a difference in asking to use the phone and asking the employee to call 911. I only say this as I work in an area where a drug addict is gonna roll in and collapse on my floor any given day asking to use the phone. The fuck if I know whats going on and employees have been fired for less. Ill call 911 for you no problem. Personally I wouldn't even bother getting the store phone Ill use my personal for that.

 

[OfftheRails]

^^ what Rain said.