my GPU on the fritz?

amorywarhero

amorywarhero

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Joined
Mar 9, 2012
Messages
267
Over the last two days I've had PC issues that I'm not familiar with.
Playing BF3 the screen goes blank, unresponsive, audio is cut maybe 1/2 a second after and the GPU fan spins way up. The only solution is to reboot. It doesn't do it at other times, I don't know about other games.
Yesterday I reformatted and reinstalled. Tried with the base drivers I used and I got about 30 minutes of playing before it died again.
It's an nvidia 580.
DO you think it's the graphics card?
I installed speedfan to see if that shows anything, and updating drivers to the 10/10 patch.
 
Download and install MSI Afterburner, that will give you the GPU Temps, Fan Speed and clock speed of the GPU and RAM. Its possible that the power supply is failing and not delivering enough "clean" voltage to the GPU. However, its *much* more likely that the GPU is dying.

Have you had any Blue Screens?
 
Click on "my computer" or "computer" go to "manage" and look at the event viewer for critical system errors. You can sort the list by the error type to make it easier. Post the ones you have or follow the links to see if there are solutions for the problem. They usually don't, but they will give us a good indication of what is actually causing the crashes. Do you have any hardware monitoring software running? If so, do they have logs for that as well?
 
KublaKhan said:
Download and install MSI Afterburner, that will give you the GPU Temps, Fan Speed and clock speed of the GPU and RAM. Its possible that the power supply is failing and not delivering enough "clean" voltage to the GPU. However, its *much* more likely that the GPU is dying.

Have you had any Blue Screens?
Click to expand...

Only black screen and unresponsive.
Speedfan shows my GPU is at 53-54*C on idle with the fan at 45%.
 
Bob369963 said:
Click on "my computer" or "computer" go to "manage" and look at the event viewer for critical system errors. You can sort the list by the error type to make it easier. Post the ones you have or follow the links to see if there are solutions for the problem. They usually don't, but they will give us a good indication of what is actually causing the crashes. Do you have any hardware monitoring software running? If so, do they have logs for that as well?
Click to expand...

Not sure how to export. Had a critical Kernel-power, event ID 41, I think it was the result of the reboot I had to do.

I see this one: Faulting application name: PnkBstrA.exe, version: 0.0.0.0, time stamp: 0x4ce36750
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x74fc6cdc
Faulting process id: 0x5ec
Faulting application start time: 0x01cdc738f9670ad8
Faulting application path: C:\Windows\SysWOW64\PnkBstrA.exe
Faulting module path: unknown
Report Id: 4440939d-332c-11e2-9c3a-50e549bff87c

Faulting application name: PnkBstrB.exe, version: 0.0.0.0, time stamp: 0x4a60b44b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x74fc6cdc
Faulting process id: 0x618
Faulting application start time: 0x01cdc738f96bcd99
Faulting application path: C:\Windows\SysWOW64\PnkBstrB.exe
Faulting module path: unknown
Report Id: 444edbde-332c-11e2-9c3a-50e549bff87c

Faulting application name: nvSCPAPISvr.exe, version: 7.17.13.697, time stamp: 0x506b2e31
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x74fc6cdc
Faulting process id: 0x39c
Faulting application start time: 0x01cdc738f8c06a85
Faulting application path: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
Faulting module path: unknown
Report Id: 44135977-332c-11e2-9c3a-50e549bff87c

All at the same time but that was before I got the blackscreen.
 
new drivers with speedfan running, didn't even load Metro before black screen.

Edit: Khan, I have a 650W PSU, never had issues with it before.

getting MSI now.
 
Running MSI on the empty CQ server, lasted about 3 minutes before
GPU temp went up to 70C,
GPU usage was 99% the entire time.
CPU temp and use were normal.
I play on Medium-Low settings except mesh, dual monitor, BF3 on an x1152 monitor the other showing MSI is a x1080.
 
it looks to me by the error codes u are getting that your firewall/network is screwing with you. Have u tried running single player just to see if it starts,loads ect. Also have u tried loading another game that uses 3D just to test it. If that works try disableing your firewall/uninstalling your firewall and see if it connects then. Also if u arent already try starting as admin. Furmark.exe is also a good way to test but keep an eye on it when u run it its taxes the fuck out of a GPU.(fyi Nvidia shuts down when it hits 100C.)

event ID 41:The last sleep transition was unsuccessful. This error could be caused if the system stopped responding failed or lost power during the sleep transition.

the two pb errors look like they are not being allowed to run/communicate or they are corrupt.
the third is part of your nvidia driver mainly the part that i used for the 3d vision failing to start u may want to try to reinstall the driver or go back to one that worked previously if single player wont work.

hopefully something in this will help
 
I don't have another game installed yet except solitaire, I'll try single BF3 (makes sense to try this, figured an empty server but that won't test the firewall) and maybe get skyrim back on. PB was a new install as I downloaded and installed BF3/Origin again last night.
 
I figured since it was new it was updated.
Anyways: Loaded campaign, didn't make it past the intro movie with the guys running before it died...

:(
 
Download and install pbsetup.exe and pbsvc.exe. Specifically pbsvc.exe which will test all PB functions and more importantly confirm they are communicating properly. Google search them or look at the BL forums I've posted the links several times there. Make sure you run them as admin on Vista/Win7 otherwise they will not work correctly.
 
Bob369963 said:
Download and install pbsetup.exe and pbsvc.exe. Specifically pbsvc.exe which will test all PB functions and more importantly confirm they are communicating properly. Google search them or look at the BL forums I've posted the links several times there. Make sure you run them as admin on Vista/Win7 otherwise they will not work correctly.
Click to expand...


I've done this before but will do it again, but that shouldn't explain why it dies during single player campaign.
 
Amory, all other things aside when you lose gpu signal and the screen goes black it's one of 3 things. 1. motherboard (rare but it happens) 2. PSU-easy to test with a $20.00 testing tool) 3. GPU
If you can, take that videocard out of your system and try it in another and see if the same thing happens. It sounds like it's the video card, but it could also be the PSU. The cheap way to test the video card is try it in another system. IF it works fine then I'd get a PSU testing tool Newegg.com - COOLMAX PS-228 Network/ PC Service Tools But, if the PSU is only failing under load the PSU tester won't help you (of course, not why would it be easy) to test that you'd need a multimeter. Fluke 1AC-A1-II Volt-Alert AC Non-Contact Voltage Tester - Amazon.com
 
I agree Six on all that you said. I find it strange that PB services are causing critical errors though. I have never seen that. Out of the hardware issues I hope it's just your PSU since it's cheaper than the GPU. Out of curiosity what PSU do you have Amory?
 
It's a sandy-bridged, i5, 650W corsair PSU.
PB wasn't causing "critical" errors, but were on the list under a different category.

Trying my older PC to rule out any network side things I guess for now.

I find it troubling that my GPU was at 99% the entire time, should it be that way?
 
Yeah, strangely enough both the 5 and 600 series cards run better in BF3 when the usage is in the 90%. I have a 680 that, with different drivers, uses 50% of the gpu but my fps drop to 69-75. I went back to the older driver I was using and it's usage is 83-99% and my fps are 100-126...go figure.
 
just an update: ran furmark and it died, eventually came back on it's own to this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF880709E0000
BCP2: 0000000000000001
BCP3: FFFFF8800F5AB123
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112012-8611-01.dmp
C:\Users\Chris\AppData\Local\Temp\WER-17316-0.sysdata.xml

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That might be your RAM, actually. Try downloading memtest and run it to check for errors.
 
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