- Joined
- Jan 22, 2015
- Messages
- 280
I dealt with this once. The tech came out to my house 5 or 6 times. I think he got tired of coming to my place as much as I was tired of him coming to my place. We never even had sex. Finnally he put in a work order to have the street level connections checked out and that did the trick.
This is a sad scenario! Most techs are on a time budget, so it's difficult for them to check everything in one trip. Depending on their day, they may look for the obvious and if nothing is found they will tell you its all good...this is rare, but keep in mind that these guys are overworked and underpaid! Hate to make it sound so bad, but we had a huge turn over rate with techs.
The work order he is referring to ..is that a tech can schedule a lines man (also called maintenance man) to check your neighborhood for low levels on your street. IF the signal do not fall within spec, they'll need to adjust amplifiers on the line, or SNR signals ect.
As far as a different ISP goes, that's a difficult choice. You could end up with a worse ISP than you have now, especially if yours was working properly. What ever you do, do not! and I repeat...do not! got with any kind of phone line, twisted pair dsl! Most twisted pair lines are very old and have horrible internet. best options are coax or fiber!
Pinging your ISP (as referred by Soulzz) is a good test for slow internet (or dropping packets), but if your dropping total connection (modem drops, not router, but modem) this has to do with your infrastructure in your home or neighborhood!
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