So, if you want to invest an hour of your life waiting in the EA Help chat line, EA/Origin is giving customers Titanfall Beta key's if you bitch at them about BF4 being broken. I read about this in a comments section somewhere, so thought I would test it out.
Here is my chat log:
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info: You are now ready to chat with Malcolm.
Malcolm: Thanks for contacting EA Customer Experience, my name is Malcolm. How may I assist you today?
you: Hi
you: I'm wondering when there is going to be a fix out for Battlefield 4
Malcolm: Hello
you: I haven't been able to play more than 5 minutes since the patch came out on Thursday
you: Pretty frustrating to not be able to play something that has been working fine for months.
you: Nothing on my computer has changed, drivers are all up to date and current (not beta) and the system is stable
you: only thing that has changed is the BF4 patch that deployed via origin on Thursday
you: So, I want to know when the fix is going to take place, and what I am supposed to do in the mean time. $110 is a lot of money to not be able to play a game I paid for.
Malcolm: Okay I would like to tell you that this is a known issue going that many customer are facing the issue after the Update and Dice are working on it
Malcolm: And it will be solve as soon as possible
you: so a few days? A few weeks?
you: Still some bugs since the game launched that haven't been fixed, so please excuse my frustration and lack of faith
Malcolm: I understand that you are frustrated
Malcolm: The new patch is coming out after some days
Malcolm: then all the issues will be resolved
you: ok, so I guess I'll just sit around and wait for a fix.. . . . . . .
Malcolm: Yes (My Name Removed)
you: Anything you can do for me from a customer service standpoint?
Malcolm: But for time being i can add the Titanfall beta on your account
you: ok
you: when will that show up?
Malcolm: You can check it now
you: thanks
Malcolm: you are welcome
info: Your chat transcript will be sent to (email address removed) at the end of your chat session.
Malcolm: Thank you for contacting Electronic Arts, I appreciate your time, Have a Great Day.